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344 posts found for “customer service”

Customer Support · 11 Min read

2024 Ecommerce Platform Guide: WooCommerce vs. Magento

On one hand, WooCommerce: built on (free) WordPress, charging you nothing to use its services. Or Magento: built for large enterprises, people with big budgets, and large development teams.

Lisa Foster Head of Support & Success @Groove

Customer Support · 11 Min read

2024 Ecommerce Platform Guide: WooCommerce vs BigCommerce

Comparing WooCommerce and BigCommerce means comparing two of the larger ecomm platforms around -- if you're on WordPress, it's an easier choice, otherwise - we'll help you sort through the options.

Erika Trujillo Customer Success Manager @Groove

Customer Support · 8 Min read

A Guide to Ecommerce for Anyone in 2024

Everything you need to know about ecommerce in one spot. Definitions and advice and tools and more!

Lisa Foster Head of Support & Success @Groove

Customer Support · 7 Min read

Ecommerce CMS Solutions Guide for Small Businesses

Learn about specific CMS solutions, what they offer, ease of use, and how to choose between them.

Erika Trujillo Customer Success Manager @Groove

Customer Support · 12 Min read

Groove’s Guide to Selecting Your Enterprise Ecommerce Platform

Evaluating ecommerce platforms can be tough, so we've done the hard part for you.

Lisa Foster Head of Support & Success @Groove

Customer Support · 7 Min read

9 Best Knowledge Base Software Options Small Businesses

A comprehensive guide to the best knowledge base software for your business.

Nathan Collier Senior Editor @Groove

Growth · 8 Min read

E-commerce Entrepreneur: How One Wedding DJ Started One of the Fastest Growing Businesses in Texas

Looking to become a successful e-commerce entrepreneur? Josh Pather of Photo Booth International demonstrates how to find opportunities in every venture.

Nathan Collier Senior Editor @Groove

Customer Support · 8 Min read

How we saved 40,000 hours by moving off a Gmail shared inbox

Small and scrappy doesn’t have to mean inefficient. Find out how and when it’s time to move from Gmail to a real Shared Inbox.

Melissa Rosen CX Lead & Content Creator @Groove

Customer Support · 7 Min read

15 Low-Cost Shopify Tools for E-commerce Entrepreneurs

Looking for a few low-cost Shopify tools for your E-commerce store? Here's a list you can use to save time and improve your sales!

Nathan Collier Senior Editor @Groove